How are there no comments on this company? I have dealt with this company and can say that Philip is right on the mark on this one. Hidden fees out the wazoo, and their termination fee is actually around $600-700. I have taken credit cards since the late 90′s up till now and have never had a multi-year contract. All my processors that I had dealt with, up to Merchant Lynx Services, had offered me a month to month, no termination fee. Merchant Lynx Services also promised me the same, to match whatever offer I had prior to Lynx. But, my addendum was “lost” and they requested that I pay upwards to around $1600-2000 to leave them (termination fees+lost monthly fees which were undisclosed.) I tricked my salesman Joel Cardonick and got him to do a three way call to Merchant Lynx Services customer service. I told him that I was just checking on my account and needed his expertise in closing them. I got him, on record, to state that another addendum existed that stated that I was on a month to month contract with no termination fee. The rep told him to find the addendum and fax it, otherwise I was to be held to the terms with a termination fee. Needless to say, I never heard back from Joel or Lynx, when I would try to contact Joel, no one would pickup. Also, whenever their reps called you, their business numbers were always blocked. I have received notices from them about a few weeks after this incident, stating that they will, essentially, attack my credit if I do not pay them. I will tell you, if my credit is harmed, I will litigate and have more of a reason to do so after their illegal actions.
Their promise to the BBB a few years ago, stated that they would disclose all terms of the contract, and follow up with their customers, to ensure satisfaction. They did not do this and I doubt they ever had. There are so many blogs about this company I lost count. And I have now took it upon myself to go after them personally, with the help of a couple State Attorney Generals and plan to bring about federal and state criminal charges against them.
There is more to this story, but I will not bore you with all the details, all of which have been forwarded to law enforcement. If you have been contacted by this company or have done business with them, be vigilant, document everything, and be especially suspicious when it comes to the contract and the behavior of their sales staff.